kungiai

Support for kungiai

A read-only view of Bitcoin prices, network demand, blocks and transactions. Find help with data, lookups and your saved observations.

Understanding data and updates

kungiai reads public data from mempool.space. Prices, fee estimates and network observations can be delayed or unavailable. A fetch time shows when the app received a snapshot; the source time shows when the provider recorded a price or block.

The overview refreshes on launch or when you return to the app if the last fetched snapshot is over a minute old. You can also tap Refresh. Manual refreshes are spaced at least 15 seconds apart, and historical-price requests are reused for 15 minutes within a session.

Offline, a saved overview can remain visible for up to seven days with its original timestamps. It is not a live quote. If an update fails, check your connection, allow time for the provider to recover, then try Refresh.

kungiai does not provide a wallet, custody, trading, transaction signing or personalized investment advice. Fee estimates do not guarantee confirmation times.

If a lookup does not finish

Choose the correct lookup type and check the block height or transaction ID. A transaction ID contains 64 hexadecimal characters. The app does not accept a wallet address, private key or recovery phrase.

Requests go to mempool.space. The provider may be slow, unavailable or limiting requests. If a request fails, wait before trying again. Lookup results retain their fetch time and do not update automatically while the detail view is open.

Manage your saved observations

You can save a public block or transaction with a title and note. These observations stay in the app on your device; kungiai does not upload their titles or notes.

To remove an observation, open its saved detail page, tap Remove and confirm. This removes the saved observation and its note from the app. Deleting the app removes its local data; separately retained device backups are managed in your device settings.

If the app reports that saved observations could not be read, it preserves the original file and pauses saving to protect it. Contact support with the error message before deleting the app.

Your choices and privacy

A lookup shares the requested public identifier and connection information, including your IP address, with the data provider. Public identifiers can still reveal financial activity. Only look up information you intend to share with that provider.

Read the kungiai Privacy Policy for details about provider requests, local storage and contacting support.